This policy explains how David Quinn, trading as David Quinn - Buyers Advocate (ABN 59 146 638 305, Licensed Estate Agent 096013L), collects, uses and looks after your personal information when you use this website or contact me. I take your privacy seriously and handle personal information in line with Australian privacy law.
1. What I collect
- Details you give me: your name, email address, mobile or phone number, a message about your situation, the service you are interested in (buying, selling or both), and which free guide or download you asked for.
- Details you give me when you become a client: further information needed to act for you, such as your property brief, budget and finance arrangements. I will tell you what is needed at the time.
- Your browser: this website saves a small note in your browser (local storage) to remember that you have unlocked the free downloads. It is not used to track you. This website does not currently use analytics or advertising cookies. The company that hosts the website may keep standard server records, such as your IP address and browser type.
2. Why I collect it
- To reply to your enquiry and arrange a conversation.
- To send you the free guides, checklists and worksheets you ask for.
- To contact you about auctions, property and my services, where you have agreed to this.
- To provide my services if you become a client, and to meet my legal and licensing obligations.
3. Marketing and your consent
I only contact you about my services if you have given your consent, for example by ticking the consent box on a download form. You can withdraw that consent at any time by telling me (reply with “unsubscribe”, or phone or email me), and I will stop.
4. Who sees your information
- Service providers: the online form service that delivers your enquiry to me, the company that hosts this website, and my email and phone providers. They only handle information so that I can run my business.
- Your advisers and others: if I become your advocate, I may share information with your solicitor or conveyancer, lender or broker, or the selling agent, but only as needed for your transaction and with your knowledge.
- Required by law: where I am legally required to disclose information.
I do not sell your personal information.
5. Information sent overseas
Some of my service providers, including the form service used on this website, may store or process information outside Australia, for example in the United States. By submitting a form you understand that your information may be handled in this way. I take reasonable steps to choose providers that look after information responsibly.
6. Security and how long I keep information
I take reasonable steps to protect your information from misuse, loss and unauthorised access. I keep it only as long as I need it for the purposes above or to meet legal requirements, and then delete or de-identify it.
7. Access, correction and complaints
You can ask to see the personal information I hold about you, ask me to correct it, or ask me to delete it, by contacting me using the details below. I will respond within a reasonable time. If you have a complaint, please contact me first so I can try to fix it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
8. Links to other sites
This website links to Instagram and TikTok. Those services have their own privacy policies, and I am not responsible for how they handle your information.
9. Changes to this policy
I may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact me about privacy
David Quinn - Buyers Advocate
Email: david@davidquinn.au
Phone: 0458 695 626
Melbourne, Victoria